Shipping Policy

GoCoolAC / Shipping

Shipping & Delivery

1–2 days

Processing

3–5 days

Transit

Free

UK Delivery

Delivery Area

We currently deliver to addresses within the United Kingdom only. We do not offer international shipping at this time.

Delivery Cost

All orders receive free standard delivery anywhere in the UK — no minimum order value required.

Processing & Transit Times

Processing: 1–2 business days to prepare and dispatch your order
Transit: 3–5 business days once dispatched
Total: 4–7 business days from order to delivery

Orders placed on weekends or bank holidays are processed the next business day.

Order Tracking

Once your order is dispatched, you'll receive a confirmation email with tracking information so you can follow your delivery.

Missed Deliveries

If you're not available to receive your delivery, our courier will leave a card with instructions for redelivery or collection. If a parcel is returned to us as undeliverable, we'll contact you to arrange redelivery.

Delays

While we aim to meet the timeframes above, occasional delays can occur due to courier volume or circumstances outside our control. We'll notify you of any significant delay to your order.

Questions?

Email support