Privacy Policy

GoCoolAC / Legal

Privacy Policy

Last updated: 5 August 2026

This Privacy Policy explains how James Middleton Coaching Ltd, trading as GoCoolAC ("we", "us", "our"), collects, uses, and protects your personal data when you visit or shop at gocoolac.shop. We are registered in England and Wales, Company No. 14343367, registered office at 3rd Floor, 28 Austin Friars, London, England, EC2N 2QQ.

1. Information We Collect

Contact details you provide (name, email, delivery address, phone number)
Order and payment information (processed securely via our payment provider — we do not store full card details)
Browsing information such as pages visited and device/browser type, collected via cookies
Communications you send us, e.g. via email or contact forms

2. How We Use Your Information

To process and deliver your orders
To communicate with you about your order, including shipping updates and support requests
To improve our Site and product offering
To send marketing communications, only where you have opted in (you may unsubscribe at any time)
To comply with legal and accounting obligations

3. Sharing Your Information

We share data only where necessary to operate the Site, including with our e-commerce platform (Shopify), payment processor, and delivery couriers. We do not sell your personal data to third parties.

4. Cookies

We use cookies to keep your basket working, remember your preferences, and understand how the Site is used. You can control cookies through your browser settings.

5. Data Retention

We retain order and account information for as long as necessary to fulfil legal, accounting, and reporting requirements, after which it is securely deleted or anonymised.

6. Your Rights

Under UK GDPR, you have the right to access, correct, delete, or restrict the use of your personal data, and to object to direct marketing. To exercise any of these rights, contact us at support@gocoolac.shop.